Contact Us

We'd Love to Hear From You

Whether you have questions about an order, need product recommendations, or simply want to get in touch, our support team is always happy to help.

Customer Support

SunPaw

Address
2063 12th Ave E
Vancouver, BC V5N 2A9
Canada

Phone
+1 (604) 709-9707

Email
support@sunpaw.rest

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday: 10:00 AM – 4:00 PM (PST)
Sunday: Closed

Need Assistance?

Our team can help with:

  • Order status and tracking
  • Shipping information
  • Returns and refunds
  • Product recommendations
  • General inquiries
  • After-sales support

We strive to respond to all email inquiries within 24 business hours.

Thank you for choosing SunPaw. We look forward to helping you and your furry friend enjoy every adventure with confidence.